SMS Functionality

In order to use the SMS commands you will first need to have registered a mobile phone number to your PFS Prepaid Card during your card application process. If you haven't registered your mobile number during your card application you can register the number once you have logged in to your card account online.

Once this is done, you will be able to use the following commands with your PFS Card by sending simple text messages to the phone number +44 (0) 762 480 3759.

Load Funds

Allows you to load your own card using your debit card that is pre-registered on the system.

Text LOAD <Last four digits of your card number> <Amount> to +44 (0) 7624803759
Example: LOAD 1234 5000

Note that the amount is expressed in the currency of your PFS Card. So in the example above either £50.00/€50.00/$50.00 was loaded depending on the currency of your card.

Transfer Funds

Transfer funds from your PFS card to another PFS Card.

Using recipient card number

Text TOCARD <Last four digits of your card number> <Recipient card number> <Amount> to +44 (0) 7624803759
Example: TOCARD 1234 5299650000000000 1000

Using the recipient mobile number

Text TOCARD <Last four digits of your card number> <Recipient mobile phone number> <Amount> to +44 (0) 7624803759
Example: TOCARD 1234 00447974171234 1000

The card number entered is the card number of the person you are transferring funds to. Note that the amount is expressed in the currency of the sending in £/€/$. So in the example above £10.00, € or $ would have been sent depending on the currency of your card.

Balance

Find out the current balance on your PFS card.

Text BALANCE <Last four digits of your card number> to +44 (0) 7624803759
Example: BALANCE 1234

You will receive an instant SMS back with the up-to-date balance on your card.

Lock & Unlock

To temporarily prevent any withdrawals from cash machines (ATMs) and purchases via retailers (POS), you can lock your PFS card.

Text LOCK <Last four digits of your card number> to +44 (0) 7624803759
Example: LOCK 1234

Text UNLOCK <Last four digits of your card number> to +44 (0) 7624803759
Example: UNLOCK 1234

Please note that this command is intended to be used for temporarily locking your card to stop others attempting to use it or if you do not wish to use it for an extended period of time. If you suspect that your card is lost or has been stolen, you should contact customer services on +44 (0)207 125 0321 immediately.

SMS System Help

You do not need to memorise or know all these commands by heart. You can always view these commands online on the website or if you don't have access to the internet, you can view the SMS commands with the instruction below

Text HELP to +44 (0) 7624803759

You will receive a message back with instructions on how to use the SMS system.